Case management aides
handle all paperwork and other administrative duties.
A case management aide is a professional found within the social services industry. These individuals provide administrative support to social workers and case managers. While most of the duties of this position are transactional, in certain environments, case management aides may interact with clients.
Reporting Structure
A case management aide is an administration-level position. These individuals typically report to a supervisor who is usually a social worker or case manager.
Paperwork
A case management aide completes all paperwork required to ensure that an organization operates in compliance with company policies and laws. This may include recording client information and documenting the activities of a social worker.
Client Interaction
Sometimes, a case management aide with experience may interact directly with clients. This is particularly the case in busy work environments. Case management aides provide backup to overloaded social workers, answering basic questions and resolving simple issues that clients may have.
Industry Overview
The U.S. Bureau of Labor Relations reported that in 2006, social and human service assistants held 339,000 jobs nationally. Employment in this field is expected to increase by 34 percent through 2016.
Compensation
SimplyHired.com, an employment data information provider, estimates that in 2009 the average salary of these employees is $41,000.
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