The field of sales representatives has the potential of making lots of money and meeting lots of interesting people. This field is so diverse that many people with different educational backgrounds can all find things to sell. It is important to refine and hone your skills in the field to maximum customer retention and commission. This article talks about be the best sales representative possible.
Instructions
1. As a successful sales representative, you need to know what the customers want. Instead of talking about your products, ask more questions to see what your potential customers need to buy. Let them do most of the talking and you should just listen / analyze what they want in the product. By doing this, you can recommend the most suitable products for your customer.
2. Being knowledgeable about your product line is very important because clients will usually rely on you for information. You should also have basic knowledge about what your clients are working on.
3. Excellent customer service is the key to be the best sales representative. The best way for customer retention is being on top of your existing customers. Talk to them about your products and ask questions to see if there are new products that they need from your company. It is also extremely important to answer their questions in a timely manner. If you product good service to them, it is easier for your customers to order from you. On the other hand, they can turn to other vendors when your service is poor.
4. Networking is very essential to being a successful sales representative. There are big events where several vendors display some of their products and service to a large group of people. Those are opportunities for you to get new customers that are interested in purchasing your products. As a good sales representative, you can also contact potential customers that might be interested in your product. If they want to set up a meeting, you will have a chance to convince them of your products.
5. Although a lot of places dread phone calls from sales representatives, it is still an important part of your routine. It is good to use phone calls as a way to set up meetings in the office or discuss products over lunch on the company's budget. This method is more suitable for those in the scientific sales business.
6. Being a sales representative means that you will have to set your own schedule. It is the kind of work for a very self motivated mentality. Those that require least amount of supervision are especially good in this field. You should design a schedule and stick to it for the best results. When starting out, it takes time for you to get to know what works and efficiently plan your time to generate most profits. This schedule should include follow up with old customers, developing new accounts / networking with potential clients, checking your emails / cell phones and planning meetings with potential clients.
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